• Cake Travel Care

    TRAVELLING WITH YOUR CAKE OR DESSERTS

    To ensure that your desserts arrive safely to their destination, I always recommend to have someone hold the desserts whilst driving or place the desserts on a flat surface such as the boot to ensure the safety of the desserts during travel. There is also a sticker on the boxes to remind you.

    Please don’t place cakes on passenger seats, as this can damage the cake and always hold the desserts from the bottom of the box!

  • Where do I store my desserts?

    CAKES, CUPCAKES AND DESSERT CUPS

    Please keep your desserts refrigerated in the box provided as long as possible and take them out once your event commences for best results. External temperatures can effect the texture and design of the desserts. It’s also best advised not to have your desserts in direct sunlight or in a warm environment to avoid the buttercream, dessert cups, texture or decorations to melt.

    MINI CUPCAKES

    The mini cupcakes can be quite fragile to remove from the packaging, the best way to remove them without the buttercream getting ruined is to ensure to follow the above storage steps then remove the cupcakes whilst the buttercream is still firm or try removing the cupcake holder tray first from all the mini cupcakes.

    COOKIES

    Cookies are best stored in an air tight container (if no box is provided) or kept in the paper bag if they are wrapped individually in plastics either at room temperature or kept in the fridge until your event commences. It’s also best advised not to have your desserts in direct sunlight to avoid the fondant melting

    CAKEPOPSICLES AND CHOCOLATES

    Cakepopsicles and chocolates are best stored in Cookies are best stored in an air tight container (if no box is provided) either at room temperature or kept in the fridge until your event commences. It’s also best advised not to have your desserts in direct sunlight to avoid the chocolate from melting.

  • How long can my desserts last for?

    With all our desserts, it’s recommended that they be consumed within 3 days of receiving them whilst still fresh however can be consumed and kept in the fridge for up to a week.

  • What can i do with the left over desserts?

    All desserts can be stored in an air tight container and in the freezer for up to 2-3 months then left out to thaw at room temperature prior to consuming.

  • Where are you located?

    The Sweet Event cupcakes is a home based business located in Clyde Victoria 3978 and my kitchen is fully registered with City of Casey Council.

  • What are your prices and flavours can i see a price list?

    All my desserts vary depending on the final design and you can view starting from prices under each dessert page here

  • Do you offer delivery?

    Yes! Delivery can be done within a 50km radius from Clyde Victoria 3978 and $1.20 per km.

  • Do you offer sample boxes or tasting?

    Yes, this is only available upon request and availability

PRIVACY POLICY

Last updated: 2024

At The Sweet Event Cupcakes, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website ("Website") or interact with our services. By using our Website, you consent to the practices described in this policy.

Information We Collect

We may collect and process the following types of personal information when you visit our Website or use our services:

  1. Information You Provide: We may collect personal information you provide to us, such as your name, email address, phone number, and any other information you choose to provide when contacting us through forms on our Website.

  2. Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device, including your IP address, browser type, and usage patterns. This information helps us analyze and improve the performance of our Website.

  3. Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to track and analyze your online activities and preferences. Cookies are small data files stored on your device that help improve your browsing experience and provide us with information about how you interact with our Website.

How We Use Your Information

We may use your personal information for the following purposes:

  1. To provide and improve our services, respond to inquiries, and fulfill requests made through our Website.

  2. To send you marketing and promotional materials related to our products and services, provided you have given your consent to receive such communications.

  3. To monitor and analyze usage patterns, improve our Website, and enhance user experience.

  4. To protect the rights, privacy, safety, or property of The Sweet Event Cupcakes and our users, as required by law.

Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

  1. With service providers, contractors, and business partners who help us operate our Website and deliver our services.

  2. When required by law or legal process, to comply with any applicable legal obligations or to protect our rights and safety.

  3. In the event of a merger, acquisition, or sale of all or a portion of our assets, where your personal information may be among the assets transferred.

Your Choices

You have the right to:

  1. Opt out of receiving marketing communications from us.

  2. Access, correct, or delete your personal information.

  3. Withdraw your consent for the processing of your personal information.

To exercise these rights, please contact us using the information provided at the end of this policy.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, or loss. However, no data transmission over the internet or electronic storage method is completely secure. Therefore, we cannot guarantee its absolute security.

Links to Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of those websites before providing any personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: thesweeteventcupcakes@gmail.com

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. We encourage you to review this page periodically for any updates. Your continued use of our Website after changes to this Privacy Policy constitute your acceptance of the updated terms.

Please note that this template is a general guideline and should be reviewed by legal professionals to ensure it accurately reflects the specific privacy practices of your business and complies with relevant laws and regulations.